Privacy Policy
Introduction
TrustEduca Education Agency (“we”, “our”, or “us”) is committed to protecting your personal data and your privacy rights in accordance with the General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law No. 6698 (KVKK).
This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website, fill out application forms, contact us, or use our services.
2. Data We Collect
We may collect the following personal data from you:
WhatsApp or chat communication logs
Full Name
Email Address
Phone Number
Nationality
Passport Number (if required for application)
Academic Background (Diploma, Transcript)
Preferred Universities and Programs
IP Address and Browser Information
Application Form Responses
3. Purpose of Data Collection
Your data is collected for the following purposes:
- To provide one-on-one consulting services
- To assist with university applications in Türkiye
- To provide tuition fee information
- To manage and follow up on your requests
- To improve our services and communication
- To comply with legal obligations
We never sell your data or use it for unrelated marketing purposes.
Legal Basis for Processing
We process your data based on the following legal grounds:
Legitimate interests, such as service improvement and fraud prevention
Your explicit consent (via forms or checkboxes)
Contractual necessity, to help you apply to universities
Legal obligations under Turkish and international education regulations
Data Sharing
We may share your data with:
- Partner universities in Türkiye
- Official government institutions for visa or registration purposes
- Our authorized service providers (e.g., CRM tools, communication services)
- Legal authorities if required by law
We ensure all third parties respect your data privacy and use it only for the intended purposes.
International Data Transfers
If you’re located outside of Türkiye, your data may be transferred to and processed in Türkiye. We ensure such transfers comply with GDPR standards by applying appropriate safeguards.
Data Retention
We retain your personal data:
If you request deletion, we will process your request promptly unless retention is required by law
For as long as your application is in process
For a maximum of 2 years after last communication, unless legal requirements dictate otherwise
Your Rights (GDPR & KVKK)
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to processing
- Request data portability
- File a complaint with your local data protection authority
To exercise your rights, please contact us at:
📧 [email protected]
📱 +90 535 256 3822
Cookies and Tracking
Our website uses cookies for analytics and functionality. You can manage cookie preferences through your browser settings. Please refer to our Cookie Policy for more details.
Security
We implement technical and organizational security measures, including:
Regular audits and updates
SSL encryption
Role-based access controls
Secure data storage and limited access
Changes to This Policy
We may update this Privacy Policy from time to time. You can always view the latest version on this page.
Contact
If you have any questions or concerns regarding this Privacy Policy, feel free to contact us:
TrustEduca Education Agency
Website: https://trusteduca.com
Email: [email protected]
Phone / WhatsApp: +90 535 256 3822